Request for tourist information

Send us an email to ask us anything you want to know about San Sebastian. We’ll get back to you as soon as possible.

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The personal data provided on the form appearing in the San Sebastián Convention Bureau website will be processed by this body according to the stipulations of the Personal Data Protection Act (Organic Act 15/1999, of 13 December).

The user authorizes San Sebastián Convention Bureau to process the details provided and to add said details to its automated files. These files are administrative in nature and are used to send you newsletters and to send out San Sebastián Convention Bureau communications.

The user accepts that their details may be passed on for the purposes of providing corporate services strictly limited to the circulation of business-related information and can exercise their right to access, rectify, oppose and/or cancel said details, either by contacting San Sebastián Turismo S.A. (Boulevard 8, 20003 Donostia/San Sebastián, Gipuzkoa), or by writing to

Opening hours for tourists (WINTER)
Monday to Saturday 9:00 - 19:00
Sundays 10:00 - 14:00
25 of December and 1 and 6 of January Close
Call Center Schedulle (WINTER)
Monday to Friday 9:00 - 13:30  and  15.30 - 19.00
Opening hours for tourists (SUMMER)
From June the 24th to September the 22nd
Mondays to saturdays 9:00 - 20:00
Sundays 10:00 - 19:00
Bank holidays 10:00 - 20:00
Call Center Schedulle  (SUMMER)
Monday to Friday 9:00 - 13:30  and  15.30 - 19.00




Opening hours for administration and management purposes
Monday to Friday 9:00 - 14:00


San Sebastián for meetings, conferences and incentives

Get in touch with us for professional advice, guidance and support in organising a conference, meeting or event in our city.


Contact the San Sebastián Tourism management team

San Sebastián Tourism has an excellent team of professionals who work to develop and promote activities to encourage tourist development in and around San Sebastián. You can contact them at:


Press and Website

If you’d like to consult Press and Communication or to report broken links or any incidents you experience with our website: